Inside each box, you'll receive a selection of exclusive JoJo Siwa products. These items are limited edition - once they sell out, they're gone forever! Don't miss your chance to add these exclusive Jojo Siwa items to your collection!
The JoJo Siwa Box is brought to you by CultureFly, an official licensee of JoJo Siwa.
No! The JoJo Siwa Box features exclusive items that are not available anywhere else!
The JoJo Siwa Box is a subscription service. You will receive a new mystery box every quarter, or every three months!
Fall Box: Ships Mid-October
Winter Box: Ships Mid-December
Spring Box: Ships Mid-April
Summer Box: Ships Mid to End July
Yes. You can gift a subscription by creating a new account with a new username and password for the recipient.
We currently ship to the USA and United Kingdom.
Our boxes will ship anywhere in the USA for a flat rate of $7. Shipping to the UK is $25.
International Customers are required to pay any relevant duties, customs, or taxes associated with their Country, as we have no control or responsibility over them.
Once your box is dispatched via USPS, you will receive a shipping notification and tracking number. At that point, your box will arrive within 1 to 5 business days.
Any new subscription that comes after that quarter's box has already started shipping may take up to two weeks to ship.
Some boxes will contain amazing JoJo Siwa apparel. We ask for your size at signup to make sure we have your shirt size on file!
We offer two different plans to make it easier for you to get your JoJo Siwa goodies. Both plans are set to auto-renew, so you never ever miss a box.
Quarterly Plan = costs $30.00 plus shipping; you will be billed a month before your box ships.
Annual Plan = costs $27.00 per box plus shipping; you will be billed for all 4 boxes at signup.
If you choose to sign up for the Annual Plan, you’ll save $3.00 per box!
Yes, you will automatically be renewed for the original plan you purchased.
At signup, you will be charged $30.00 plus shipping for the Quarterly Plan and $108.00 plus shipping for the Annual Plan. Both plans are set to auto-renew once your initial plan has ended. Please refer below for billing dates:
Spring Box: Billed on March 10th
Summer Box: Billed on June 17th
Fall Box: Billed on September 10th
Winter Box: Billed on November 10th
All orders on thejojobox.com are processed in U.S. dollars.
We accept Visa, MasterCard, American Express, and Discover.
In order to change your credit card info, log into your account, click Manage Subscriptions > then Billing Information > click on Edit Card.
We’re sorry to see you go! If you have to cancel your subscription, click on the My Account icon > click on Manage Subscriptions > click Cancel > Select your Reason > hit Cancel Subscription.
Quarterly Plans can be canceled anytime. Please note: cancellation means that if you cancel before the date of shipment for the next box, you won't receive or be charged for that box. If you cancel AFTER the shipment date of a box, you will still be charged for that box and your cancellation is only effective for subsequent boxes.
For example, if you got charged for the Fall Box and then you canceled, you will still be receiving the Fall Box, but you will not be getting charged for the Winter Box or any future boxes.
Annual Plans can be canceled at any time. Please note that even though you have canceled your subscription, you won't receive a refund and will still receive all four boxes that you paid for up front. The cancellation of an Annual Plan means that your subscription will not be renewed after the fourth box and you will receive no boxes the following year.
Log in, click on My Account > then Manage Subscriptions > select Edit on your current subscription > click Change Product Size
Log in, click on My Account Icon > click on Manage Subscriptions > Select Edit on your current subscription, and you will be able to update your billing and shipping addresses.
To avoid having your package lost, please make your updates before the following dates:
Spring Box: March 1st
Summer Box: June 1st
Fall Box: September 1st
Winter Box: November 1st
Send an email with a picture of the damaged item to: firstname.lastname@example.org
We put a lot of thought into designing our boxes to make sure they are visually appealing. Please keep in mind the box is primarily for shipping and is designed to protect what’s inside. We do not offer replacements for any damaged box.
So sorry about that! We work really hard to make sure every box is perfect. If you received the wrong size in your box please send an email to: email@example.com
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